Renault Assistance: 0800 05 15 15
Renault Service 24/7, anywhere in Europe, with a simple phone call.
Under the Renault Warranty, our Renault Assistance services are available to:
*Repair Terms & Conditions
Find out all there is to know about our different assistance services*.
In the event of any mechanical, electrical or electronic breakdown included in the manufacturer's warranty, take advantage of our Renault Assistance. No minimum mileage applies. Breakdown Assistance is valid for unlimited call-outs. Outside of your vehicle's warranty period, assistance services are available at a fee.
With Accident Assistance, you will receive support from Renault Assistance:
You can rest assured with guaranteed Renault 24/7 assistance for any service done within our Network. This assistance is valid for 1 year up to your business vehicle’s next annual service, and covers any breakdown or accident. It applies to any vehicle less than 7 years old.
With Puncture Assistance, we handle any damage to your tyres: punctures, or any damage that makes the tyre unusable and puts your business vehicle off the road.
We perform the repair:
With Lost Key/Theft Assistance, we handle any problems related to the use of your keys or keycards.
We provide assistance:
Regardless of your Renault model, Renault Assistance services provides Wrong Fuel Assistance, which handles:
In a serious accident, every second counts. The Rescue Code – a QR Code to be placed behind your windscreen and on the rear window – provides the emergency services with all the technical information they need to deal with your vehicle quickly. Only emergency rescue teams and firefighters services can decode it.
* Coverage varies depending on contract