Renault Service for business customers

In the event of any mechanical, electrical or electronic breakdown included in the manufacturer's warranty, take advantage of our Renault Assistance. No minimum mileage applies. Breakdown Assistance is valid for unlimited call-outs. Outside of your vehicle's warranty period, assistance services are available at a fee.

With Accident Assistance, you will receive support from Renault Assistance:

• for any type of accident that takes your Renault off the road,
• with no minimum mileage and unlimited call-outs,
• regardless of your Renault model.
  

You can rest assured with guaranteed Renault 24/7 assistance for any service done within our Network. This assistance is valid for 1 year up to your business vehicle’s next annual service, and covers any breakdown or accident. It applies to any vehicle less than 7 years old.

With Puncture Assistance, we handle any damage to your tyres: punctures, or any damage that makes the tyre unusable and puts your business vehicle off the road.

We perform the repair:

• by the roadside, or we tow your vehicle to the nearest Renault workshop,
• with no minimum mileage and unlimited call-outs.
  

With Lost Key/Theft Assistance, we handle any problems related to the use of your keys or keycards.

We provide assistance:

• in the event of theft, loss or malfunction of one of your keys or keycards,
• with no minimum mileage and unlimited call-outs.
  

Regardless of your Renault model, Renault Assistance services provides Wrong Fuel Assistance, which handles:

• any fuel error or breakdown,
• with no minimum mileage and unlimited call-outs.
  

In a serious accident, every second counts. The Rescue Code – a QR Code to be placed behind your windscreen and on the rear window – provides the emergency services with all the technical information they need to deal with your vehicle quickly. Only emergency rescue teams and firefighters services can decode it.